Frequently Asked Questions
What products do you sell at Eliahair?
We specialize in high-quality baby products, including clothing, accessories, baby care items, and essentials for your little one. Each product is carefully selected to ensure safety, comfort, and style.
How can I place an order?
To place an order, simply browse our website, select the products you’d like to purchase, and add them to your cart. Once you’re ready, proceed to checkout, enter your shipping details, and complete payment using one of our accepted payment methods.
What payment methods do you accept?
We accept a variety of secure payment options, including major credit/debit cards (Visa, MasterCard, American Express), digital wallets (PayPal, Apple Pay, Google Pay), and bank transfers in select regions.
How can I return an item?
If you’re not satisfied with your purchase, you can return items within 30 days of receiving your order. Please visit our Return Policy page for detailed instructions on how to initiate a return and obtain a return authorization.
How do I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can track the status of your order by visiting our Track Order page and entering your order number and email address.
How long does it take to receive a refund?
Refunds are typically processed within 5-7 business days after we receive your returned items. Refunds will be issued to your original payment method, and it may take a few additional days for the funds to appear in your account, depending on your payment provider.