At Eliahair, we are committed to protecting your privacy and ensuring a safe and secure shopping experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.
1. Information We Collect
When you shop with us, we collect the following types of personal information:
- Personal Details: Name, address, email address, phone number, and other contact information.
- Payment Information: Credit card details and billing information for processing orders.
- Account Information: Username, password, and account preferences if you create an account on our website.
- Usage Data: Information about how you interact with our website, such as browsing activity, purchase history, and device details.
We collect this information to process your orders, enhance your shopping experience, and improve our services.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Order Processing: To fulfill and manage your orders, including shipping, billing, and customer service.
- Communication: To send order updates, promotions, and other relevant information about your account and our products.
- Improvement of Services: To personalize your shopping experience, analyze trends, and enhance our website’s functionality.
- Marketing: To send you promotional materials, but only if you have opted in to receive marketing communications from us.
3. How We Protect Your Information
We take the security of your personal information seriously and implement a variety of security measures, including encryption, secure servers, and regular audits, to ensure your data is protected from unauthorized access, disclosure, or modification.
4. Sharing Your Information
We respect your privacy and will never sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers for specific purposes, such as:
- Payment Processing: To securely process payments.
- Shipping: To deliver your orders.
- Customer Support: To assist with inquiries or issues related to your order.
All third parties we work with are required to maintain the confidentiality and security of your information.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies allow us to remember your preferences and provide a personalized experience on our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to legal obligations.
- Opt-Out: Opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.
To exercise any of these rights, please contact us at [insert contact email].
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the “Effective Date” at the top. We encourage you to review this page periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
support@eliahair.com