e strive to provide a seamless and efficient shopping experience, which includes offering FREE tracked shipping on all orders. We want to ensure that your products arrive safely and on time, so you can enjoy your purchases without any worries.
Free Tracked Shipping
We are pleased to offer FREE tracked shipping on all orders, regardless of size or destination. You will receive a tracking number once your order is shipped, so you can follow your package every step of the way. Our goal is to ensure your order reaches you securely and efficiently.
Processing Time
Orders are processed and shipped within 1-2 business days from the time of purchase. Please note that processing times may be longer during peak seasons or promotional events.
Shipping Times
Shipping times vary based on your location. Typically, orders are delivered within:
- Domestic Orders: 3-7 business days
- International Orders: 7-14 business days
Please note that these delivery times are estimates and may vary depending on factors such as customs processing, weather conditions, or holidays.
Tracking Your Order
Once your order has been dispatched, you will receive an email with your tracking number. You can easily track the progress of your shipment by visiting the tracking page linked in the email or by using the tracking number on the carrier’s website.
Order Delays
While we strive to ensure that all orders arrive on time, please be aware that delays can occur due to factors beyond our control, such as customs processing, carrier delays, or weather conditions. If you experience any delays, please don’t hesitate to contact our customer support team, and we’ll assist you in tracking your order.
Shipping Address
Please make sure to provide a complete and accurate shipping address at checkout. We are not responsible for any delays or misdeliveries due to incorrect or incomplete address details.
International Shipping
We offer international shipping to select countries. Additional customs duties, taxes, or fees may apply depending on your country of residence, and these charges are the responsibility of the customer. Please check with your local customs office for more information.
Need Help?
If you have any questions or need assistance regarding your shipment, feel free to reach out to our customer support team. We’re here to help!
Contact Us
support@eliahair.com